Yes — we provide live Telegram moderators for crypto projects, NFT launches, DeFi platforms, and token communities. Our Telegram mods handle spam, support questions, FUD mitigation, and basic engagement — always under your brand’s tone.

Yes — we can work as an extension of your team, or as a fully outsourced layer. You can loop us into Slack, Notion, Telegram, or wherever your core ops team lives.

Yes. Our team consists of crypto-native mods and support agents who understand DeFi, NFTs, DAOs, and token economics. We also train every mod on your project, docs, and voice before they go live.

We can go live in 24 to 48 hours, depending on the complexity of your setup. We’ll handle onboarding, Intercom setup, help center creation, and mod deployment — all with minimal effort from your side.

Our plans start at $149/month for AI support and light Telegram moderation. Most early-stage crypto teams go with our $249/month Core Plan, which includes a part-time human moderator, branded Intercom live chat, and help center setup.

Both. We combine Fin AI (Intercom’s advanced support bot) with real human moderators and agents. AI handles common questions 24/7, while humans step in for anything complex, emotional, or technical.

Yes — everything is branded as your project. The Intercom widget shows your logo. Help articles and replies use your project name. Our moderators introduce themselves as your team. From a user’s perspective, it’s seamless.

Yes. We send weekly summaries of support volume, top questions, user sentiment, and mod activity. On Pro plans, we also offer custom reporting, issue tagging, and feedback insights to help your team improve the product.

We can integrate with your existing Intercom workspace or set one up for you. If you use another platform (like Zendesk, Tawk, or Crisp), we may be able to migrate or adapt — let us know your current setup.